Privacy Policy

Passport Abroad companion app · Last updated 14 July 2026

Passport Abroad ("we", "us") operates the Passport Abroad companion app for students enrolled in our exchange programs and their parents or guardians. This policy explains what information the app collects, how we use it, who we share it with, and the choices you have. Passport Abroad is operated by Sean Su / PassportAbroad in Taipei, Taiwan.

1Information we collect

• Account information — name (English and Chinese), email address, and date of birth, used to create and identify your account.
• Profile photo — a photo you choose to upload, shown to your program staff and, where relevant, within your program cohort. Uploading a photo is optional.
• Location — when you use the check-in feature, the app collects your approximate or precise location at that moment to confirm attendance and support student safety during program activities. Location is only collected when you actively check in; the app does not track your location in the background.
• Program activity — quests completed, points and streaks, quiz results, and articles read, used to run the program's activities and progress features.
• Parent or guardian information — a parent's name, email, or phone number, used to link a parent account and let parents follow their student's progress.
• Notification token — a device push token, used only to send you program notifications. You can turn notifications off on your device.
• Basic technical data — standard information needed to operate and secure the app (for example, sign-in session data).

2How we use information

• To run the exchange program: onboarding, check-ins, schedules, classes, quests, and support.
• To keep students safe, including confirming attendance at activities.
• To send program announcements and reminders.
• To let parents or guardians follow their student's progress.
• To secure the service and prevent misuse.

We do not use your information for advertising, we do not sell it, and the app contains no third-party ads.

3Who we share it with

We share information only as needed to run the program:

• Passport Abroad staff and program counselors, who support your exchange year.
• Program partners such as host families, host schools, or placement agencies, only where necessary for your placement and only the information required.
• Service providers that help us operate the app: Supabase (secure data hosting), Expo (push notifications), and Apple / Google (sign-in). These providers process data on our behalf under their own security and privacy terms.

We do not sell or rent personal information, and we do not share it with advertisers or data brokers.

4Minors and parental involvement

Because our students are minors, we handle their information with extra care. Parents or guardians are involved through the program and can access a parent view of their student's account. A parent or guardian may contact us at any time to review, correct, or request deletion of their student's information.

5Security and storage

Data is transmitted over encrypted connections (HTTPS) and stored on Supabase with access controls that limit who can read each record. Access is restricted to authorized Passport Abroad staff and the account holder. No system is perfectly secure, but we take reasonable measures to protect your information.

6Retention and deletion

We keep information for as long as needed to run your program and for a reasonable period afterward, or as required by law. You can request deletion of your account and data from within the app (Account, then Delete account) or by emailing us. We will confirm the request, since accounts are tied to an active exchange program.

7Your choices and rights

• Access, correct, or delete your information.
• Turn off push notifications on your device.
• Choose not to upload a profile photo, or remove one you added.
• Withdraw consent by contacting us (this may affect your ability to use the program app).

Passport Abroad is based in Taiwan and follows the Personal Data Protection Act (PDPA). Where applicable, we also honor recognized privacy rights for users in other regions.

8Changes to this policy

We may update this policy from time to time. We will change the "last updated" date above and, for significant changes, notify users in the app.

9Contact us

© 2026 Passport Abroad. This policy describes the practices of the Passport Abroad companion app.